• Prelaunch – Focus on identifying the business outcomes that are a priority.
  • Launch – Make the right first impression with communications and engagement at launch.
  • Days 1 to 30 – Analyze as much as possible to gain insights that will help establish credibility and early impact.
  • Days 31 to 100 – Keep team focused on priorities and deliver quick wins. Establish business-outcome-focused performance measures and a communication and reporting process.
  • Post 100 days – Continuously calibrate priorities and purpose and evolve the role as business evolves.

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